You must be a Manager or Administrator, or have been assigned custom User permissions, in order to add a new menu item, edit a menu item and delete a menu item.  To learn more about User Roles and Permissions for menu items, click here. 


Menu Items are typically bought-in food items, that require no additional ingredients added to them before serving. Examples may include ice-cream or tomato sauce.  


To include these items in your menu, they will need to be added to your Choice Rules:


To access your menu items:

  1. Select Catering from the side nav bar.
  2. Click on Menus.
  3. Select Template Structure and then Menu Items.
  4. Under Menu Item Management. all items will be listed with their name, meal category, allergens/dietary restrictions, cost per serve, last user details and Status.  A User with Viewer or Team Member access level will not be able to change the Status of a menu item, as this button will be disabled:



Menu Items can be filtered using the Show/Hide Filters button in the top right hand corner of the screen:


Menu items can be filtered in the following ways:

  1. By Meal Category.
  2. By Allergen.
  3. By Name.
  4. By Organisation Only menu items.
  5. By SoupedUp Only menu items.


Menu items can also be sorted by:

  1. Cost Per Serve.
  2. Meal Category.
  3. Name.
  4. User Last Updated.


To View a menu item in more detail, under Menu Item Management, click on the View button (magnifying glass icon) to the right of your chosen menu item e.g BBQ sauce.  This is found in the Actions column:

This brings up the Menu Item Detail, including Allergens/Dietary Restrictions and Nutritional information for the chosen menu item e.g Chocolate sauce:


The status button for a menu item, indicates whether it is Active (green) or Inactive (red):



A Manager or Administrator can simply click on the button to change the status, from Active to Inactive, and from Inactive back to Active.  This button is disabled for a Viewer and Team member.


A Manager and Administrator will also see additional Actions buttons in the Menu Item Management page, highlighted in the yellow boxes below. These buttons are used to add a new menu item, edit a menu item and delete a menu item.