Change my password

Modified on Wed, 5 Jun, 2024 at 2:13 PM

Any changes to your password can be made through My Profile.


To access My Profile, log into your account, then click on the drop-down arrow in the top right-hand corner of the screen, next to your name and photo:


1. To change your password, please enter your NEW password in the first Password field:



2. Your password must contain at least 8 characters, with at least 1 uppercase character (A-Z), at least 1 number (0-9) and at least 1 special character (e.g. !$%):

3. You will need to enter the new password a second time, in the Password (Confirm) field.  You will see a green confirmation checkbox if the passwords match:

4. Don't forget to click Save. 

Note: you will not be able to save unless your passwords match and a 'very strong' password is selected.


Top Tip: It is recommended that immediately after changing your password you log out, then log back in again using the new password.

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