• Menus - when a menu is made inactive, all orders linked to that Menu will now be removed. When a menu is made active again, meal ordering can re-commence without historical out-dated orders being applied. 
  • User Management - last login date bug resolved.
  • Resident Type - when the following resident types are selected; Independent Living, NDIS, Transition Care and Other - an address field will be displayed (note; Wing / Room / Bed fields no longer apply here).
  • Resident Birthday List report - issue resolved when sorting by month and year.
  • Help tab - 'Ask the Team' ticket page - the description section is now a mandatory field for logging a ticket with SoupedUp helpdesk.
  • The 'Integration Errors' tab under Administration in the Main Menu has been re-named 'Integration Logs'.
  • Recipes - when adding or cloning a recipe, if it has the same name as a recipe that already exists, a message will display to avoid duplication of name.




As previously advised via email, in order to improve security and reduce saving data issues, user sessions will now be limited to one login. This will prevent a single account from being accessed by multiple users at the same time (i.e. shared login credentials). If you do attempt to log in with an account already in use, a message will display stating ‘This account is already logged in’.

 Please note;

  • A single browser can have multiple tabs or windows open at the same time with no issues when working within a single site.
  • Users will be redirected to the login page if they are trying to access an area of the application and their session has expired. An idle session is set to expire after 20 minutes. 

If a user is relocating to another device while a session is still active, a pop-up window prompt will contain a message asking the user whether they want to continue with a new session or retain their session on the other device.