Client Support / Tips and Tricks - Edition 9 - 2024

Modified on Mon, 20 Jan at 3:07 PM


Welcome to your final installment of SoupedUp Client Support Tips & Tricks for 2024!

 Edition 9 is packed with valuable insights on:

  • Key tips for user management
  • NEW Catering Support Packages
  • A delicious new recipe from Chef Lee


Key Tips for User Management


To keep systems secure, the SoupedUp Support team doesn’t manage user profiles or new user setups. These are handled by your organisation’s nominated SoupedUp Administrator. Make sure you know who your Administrator is so they can assist you if needed.

New Users / User Creation

Check out our Knowledge Base articles to help Administrators create and edit users: 

Inactive Users

Did you know users become inactive after 3 months of inactivity?
If this happens, you can easily reset your password to regain access. Learn more in our Knowledge Base here


Administrators: Don’t forget to review and update your user list for inactive profiles!


What's New?


Catering Support Packages - Now Available
We’re thrilled to announce our new Catering Support Packages (CSP)!

 Our chefs can visit your site to review kitchen processes and offer practical, hands-on guidance tailored to your needs. From food preparation and safety to meal presentation, technology, and dining room experience—we’ll help you solve your biggest challenges.

Is your menu due for a refresh?
We can help redesign your menu to add more variety, include diet modifications, and align with Standard 6 requirements.
 

Reach out to us or visit our website for more details. 


NEW Recipe: Italian Style Polenta

Say hello to Chef Lee’s Italian Style Polenta, a nutritious, delicious dish that’s simple to prepare and perfect for bringing Mediterranean magic to your menu.
 Available in our SoupedUp recipe library, it’s suitable for these food texture types: 

  • Regular
  • Soft & Bite-Sized
  • Minced & Moist
  • Regular Easy to Chew


Log in to SoupedUp to add it to your menu


On behalf of the SoupedUp Support team, we wish you a merry and relaxing Christmas! It’s been a pleasure assisting you this year, and we’ll be here to help over the holidays. Cheers to a wonderful festive season and an amazing New Year!

Best wishes,

Rhonda Pastura
Client & Support Manager 

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