How do I get help from support?

Modified on Fri, 8 Jan, 2021 at 9:16 AM

We're here to help you

  • Free online support is part of your SoupedUp subscription.

  • Support content for all our SoupedUp modules is found in our online Knowledge Base.

  • To find an answer, search for a topic or keyword, or ask a question in the search field.

  • If you can't find the answers you're looking for in our support articles, please contact our friendly support team.
     
  • You can do this by clicking the Ask the Team link at the bottom of the screen and logging a support ticket.

  • You can also search using the green Help icon in SoupedUp:


When you search using the Help icon, you see a list of suggested articles based on the words you enter. If you don't see an answer to your question, click 'Contact us' to create a support ticket.


Click here to learn how to log a support ticket.

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