Editing a User

In line with maintaining safety and security of systems, SoupedUp will automatically deactivate accounts that have not been used for greater than 3 months.

If a user account needs to be updated, this can be done by your site Administrator. Administrator level accounts are set up when your software in implemented. Administrator accounts have the highest level of access to your SoupedUp application, and they will manage all user accounts.

To learn more about User Roles and Permissions, click here.

To edit a User profile:

1. Click on Administration from the side nav:
2. Select Users:
   
   
3. Use the Show/Hide Filters to search for the chosen User by User Group or By Name.  You can also use 'Sort By' to sort by Email/Login, Full Name, Last Login or User Group:
   
   
4. Once you have located the User, click on the Name, or the Edit icon in their Actions column, to open their profile:
   
   
5. Make the required changes to the User's personal details, Site Access or Permissions, then click Save.

*Please note: The email address field is a locked field. If a user's email address is no longer valid, it cannot be updated. A new user logon must be created with the correct email address. Please ensure the old user account is deactivated.